Shipping & Delivery

1. 1. Order placed

   You get an order confirmation email within a few minutes with your order number and items.

2. 2. Payment & fraud review

   Most orders clear automatically. High-value or first-time orders may get a quick verification email or call — usually resolved within an hour during business hours.

3. 3. Picked & inspected

   Your card is pulled from our shelf, its seal and serial number are checked against our records and photographed.

4. 4. Packed

   Double-boxed with corner foam, sealed with tamper-evident tape, weighed and labeled.

5. 5. Shipped

   You receive a tracking number by email. Most orders reach this step the same day.

6. 6. Delivered

   An adult signature is collected at the door. Your 30-day return window starts here.

Orders placed by 3pm ET, Monday–Friday ship the same business day. Orders placed after 3pm, on weekends or on US holidays ship the next business day. Cryptocurrency orders ship as soon as the payment receives the required network confirmations.

We're closed for shipping on New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas Day. During Black Friday week and the December holidays, cut-off moves to 1pm ET so carriers can keep up.

We ship with UPS and FedEx and choose the faster, more reliable option for your ZIP code. If you have a strong preference — for example, your building has a UPS Access Point or your FedEx driver knows you — leave a note at checkout and we'll do our best to honor it.

Graphics cards are heavy, delicate and expensive. We don't ship them in the retail box alone. Every card is placed inside a second, oversized carton with molded foam corners and void fill, then sealed with tamper-evident security tape. The outer box is plain, with no product names or brand logos, so nobody can tell there's a GPU inside.

Each shipment is insured for its full declared value at our expense and requires an adult signature (21+) at delivery. Carriers will not leave the package at your door. If nobody is home, the carrier will try again the next business day, or you can redirect it to a nearby UPS Access Point or FedEx location using the tracking link.

Signature requirements can't be waived. It protects you against porch theft and protects both of us if a package is reported missing.

You'll receive a tracking number by email the moment your order leaves our facility, with updates at each step. If tracking hasn't moved for 48 hours, contact us and we'll open a trace with the carrier.

To prevent fraud, we ship only to the billing address on file or to an address we can verify. For large orders we may ask for a quick confirmation by phone. We do not ship to PO boxes, APO/FPO addresses, hotels, or freight-forwarding and reshipping services. Please double-check your address — once a package ships, carrier address changes can cost a fee and add delays.

If your package is lost, arrives visibly damaged, or the tamper tape is broken, please photograph it before opening and contact us within 48 hours of the delivery date. We'll file the carrier claim ourselves and send you a replacement or a full refund — you won't wait for the carrier to finish its investigation, and you won't pay for its mistakes.

We currently ship only within the United States. Manufacturer warranties on these cards are region-specific, and we'd rather not sell you a card we can't fully support. We hope to serve Canada in the future.